Take five minutes to share your experiences 

We only deal with health and care services in the London Borough of Westminster. If you live outside Westminster, you can find your local Healthwatch here.

NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones. Please take five minutes to share your story with us.

To understand how we will use your information read the 'How we use this information' at the end of the page.

Complete the survey

1. Which service would you like to tell us about today? You can select more than one option.
3. Please tell us who had this experience.
6. Overall, what did you think of your experience of care?

Tell us a bit about you

It would really help to know a little more about you so that we can better understand how people's experiences may differ. These questions are completely voluntary.

8. Please tell us your gender
10. Please tell us which sexual orientation you identify with
11. Please select your ethnicity
13. Which of the following best describes your financial status?

How we use this information

The information you share with us helps us spot trends to identify areas for improvement. 

As well as your feedback, we also ask you to volunteer some personal information. This helps us to help us understand how different groups experience local health and social care services and supports our focus on improving equality, diversity and inclusion. 

If you are sharing information on behalf of another person, make sure that you have their permission to do so, or the information you do share should be anonymous.

Find out more about how we handle your information in our privacy statement

Please select one of the options below to confirm the level of detail you are happy for us to share with local providers.

Can we stay in touch?

We'd love to tell your story and keep you updated about our work.

Please select


If yes, please enter your name and email address.

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