Mental Health Crisis Assessment Service (MHCAS) now open to walk-in
Based at St Charles Hospital in Kensington and Chelsea, the MHCAS service is open 24/7 and provides a calm, therapeutic alternative to visiting an emergency department.
This service is available to anyone aged 18 or over experiencing mental health difficulties, who does not require urgent physical health treatment, and resides in Kensington and Chelsea, Westminster, Brent, Harrow, or Hillingdon.
What can I expect?
MHCAS is a calm environment where you can talk to professionals about your mental health. The experience of coming to the centre may feel upsetting, but people should feel welcome and cared for at all times.
You will be seen by a specialist nurse soon after arriving and there will also be food, hot drinks and snacks available.
Where appropriate, you may be referred for follow up psychological interventions, or to voluntary sector services near to your home, as well as other services to meet your individual needs.
Where can I get further help?
You can also contact your community mental health team or call CNWL’s Single Point of Access line 24/7 for support and advice on 0800 0234 650.
Visit this page to find out more.
Please only attend an emergency department if you have a physical health emergency.
